This policy explains what information Jim Riehl's Friendly Automotive collects through jimriehl.com, why we collect it, and the choices you have. It applies to this website and to the dealerships in our group.
Information we collect
- Contact details you submit through vehicle inquiry, trade, finance, newsletter and contact forms — typically name, email, phone and your message.
- Vehicle interest data such as the stock number or VIN of a listing you inquire about.
- Standard technical data collected by our hosting and analytics tools, including IP address, browser type, referring page and pages viewed.
- Preferences you store in your own browser, such as saved favorites and compared vehicles.
How we use it
We use your information to respond to your inquiry, arrange a test drive or appraisal, process a purchase or service visit, send information you requested, and improve the website. Inquiry details are delivered to the dealership responsible for the vehicle or department you contacted.
Sharing
We share information with the dealership handling your request, with lenders when you ask us to seek financing, with manufacturers where warranty or incentive processing requires it, and with service providers who operate our website, email delivery and analytics on our behalf. We do not sell your personal information.
Cookies and analytics
This site uses cookies and tag-based analytics to measure traffic and improve performance. You can block or delete cookies in your browser settings; core browsing and inventory search will continue to work, though saved favorites and comparisons are stored in your browser and will be cleared.
Your choices
You may ask us to correct or delete the information you have submitted, or to stop contacting you, at any time. Email leads@friendlycj.com or call 1-800-FRIENDLY. Marketing emails include an unsubscribe link.
Security and retention
Submitted information is stored on access-controlled systems and retained only as long as needed for the purpose it was collected or as required by law and manufacturer recordkeeping rules.
Contact
Jim Riehl's Friendly Automotive, 32899 Van Dyke Ave., Warren, MI 48093. See also our terms of use and contact page.